Real situations
Know what to say, situation by situation
Pick a situation you will be in and see the few lines that carry it.
- Accepting an invitationWhen you happily say yes to a plan.
- AgreeingWhen you go along with a suggestion.
- ApologisingWhen you want to say sorry and own a mistake.
- Asking a colleague for helpWhen you need a quick hand from someone at work.
- Asking for a day offWhen you ask your manager for time off.
- Asking for a favourWhen you need someone to help you out.
- Asking for directionsWhen you are lost and need to find your way.
- Asking for helpWhen you are stuck and need a hand.
- Asking for the billWhen you are ready to pay at a restaurant.
- Asking the priceWhen you want to know how much something costs.
- At the doctorWhen you describe how you feel to a doctor.
- Booking a tableWhen you reserve a table at a restaurant.
- Buying a ticketWhen you buy a ticket for a train or bus.
- Calling in sickWhen you let work know you are ill and can't come in.
- Catching upWhen you meet someone you haven't seen in a while.
- Changing plansWhen you need to move or cancel something you agreed on.
- Checking in at a hotelWhen you arrive and check in at a hotel.
- Congratulating someoneWhen you want to celebrate someone's good news.
- Declining politelyWhen you say no to a plan without sounding cold.
- Disagreeing politelyWhen you do not agree but want to keep it friendly.
- Ending a work callWhen you want to close a call at work.
- Giving feedbackWhen you comment on someone's work without being harsh.
- Giving your opinionWhen someone wants to know what you think.
- Introducing yourselfWhen you meet someone for the first time.
- Leaving a messageWhen the person you called is not there.
- Making an appointmentWhen you book a time to see someone.
- Making plansWhen you want to arrange to meet or do something together.
- On a video callThe small things you say on a video meeting.
- Ordering coffeeWhen you order at a coffee shop.
- Ordering foodWhen you order a meal at a cafe or restaurant.
- ReschedulingWhen you need to move an appointment you already made.
- Returning an itemWhen you bring something back to a shop.
- Running lateWhen you are going to be late and want to let someone know.
- Saying goodbyeWhen you are leaving and want to end things warmly.
- Shopping for clothesWhen you try on and buy clothes in a shop.
- Small talk at workLight conversation with colleagues before things get going.
- Starting a phone callWhen you begin a call and check it's a good moment.
- Taking a taxiWhen you get a taxi and tell the driver where to go.
- Texting to make plansWhen you sort out a plan over messages.
- Wrapping up a meetingWhen a meeting is over and you want to close it cleanly.